Faq

Before you book

How do I make a booking on your website?

Easy as pie, just choose your date and your vehicle and complete to booking process

What information do I need in order to book?

All you need to do is complete our booking form.

I cannot find a route I want to book. What to do?

Use our contact us form so we can send you a quote

How do I pay for my transfer?

You may make your payments via Paypal.  Also Cash on pick up but please note that you are only guaranteed a seat if payment is made online or you have prepaid in cash at our office

Can I book a transfer with more than one stop?

Yes, you may book a stop for an additional charge.

Before you travel

What luggage entitlement will I have?

One large and one small carry-on is allowed at no charge. If you have more luggage you will have to add them on booking.

Where will I meet the driver when I arrive?

The driver will have a sign with your name if being picked up at the airport or ferry dock. If being picked up at a hotel driver will ask for you in reception.

What happens if I can’t locate my driver?

If you cannot locate your driver please CALL US ASAP

My group size has changed, can I choose another vehicle?

Yes, we can accommodate group changes. Please give us at least 48 hours’ notice or a service charge will be added depending on vehicle size

How long will the transfer take?

It all depends on your chosen route. You can as the driver for a ETA